Usability Test instrument-1-Web Site URL:Date: ____________________Your comments are very valuable to us. Please answer the following questions by circling thenumber that best describes your answer or in some cases by providing a brief explanation in thespace below the question.Demographics1. Please indicate your gender – Male Female2. Please indicate your age category –15-25 26-35 36-45 46-55 56-55 65+3. How experienced are you in using the internet?No experience Limited experience Some experience Very experiencedGeneral
Were you able to easily complete the task/tasks setIf you could not please describe why not?
5. How would you describe your feelings generally about your experience using this site?Please tick one of the numbered boxes.
6. What would make you return to this site?7. If you could change one thing about the web pages, what would it be? Please describe8. What was the best feature of the site?9. What was the worst feature of the site?10. What did you think of any graphics on the site? Please describe.11. Were there any elements that caused confusion or slowed down your retrieval ofinformation or completing the task? Yes No If yes, describe12. How much of the information on the site did you actually read? Please tick thenumbered box.
Most of it
All of it
Usability Test instrument-2-13. Indicate by ticking the appropriate circle the level to which you agree or disagree with thefollowing statements
I would recommend this website to others
I found the screen layout easy tounderstand
The design of the interface is appealing
When accessing the information thenumber of steps required was acceptable.
It was easy to navigate through the site
Some features I wanted did not exist
The language used was easy tounderstand
I always found what I wanted from theweb pages
I did not get lost when completing thetask/s
Generally I found the information easy tounderstand
The size of the text was easy to read
The information on the page waseffectively laid out
The text was displayed in a way that waseasy to read
Generally there was too muchinformation on the screen
Different parts of the interface such as theicons are consistent
21.1. Are there any other comments you would like to make? (You may use the back of thisquestionnaire.)
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