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Procedures for Filing Patient Complaints

by | Mar 26

Could you please help with the following question.

Mrs. Smith had a terrible experience during her hospitalstay. The food was cold, her painwas extreme, and she thinks she went home too early. Whom should she contact to file a complaint and what will happen after she files a complaint?

The person to whom Mrs. Smith should file a complaint is largely dependent on the type of hospital service that Ms. Smith was receiving. Due to the fact that Ms. Smith was in a patient care unit during the time that she experienced the terrible service, the …

The expert examines the procedures for filing patient complaints.



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